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Inspection software for RV inspectors & service shops.

Photo-backed reports your customers actually open. Approve, defer, or decline each recommendation — every response audit-trailed back into your follow-up loop.

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“I built Intertrak on my own service drive. The deferred jobs walked. So I built the tool that catches them.”

— Founder · Read the full story

Built for

Independent RV inspectors·Service shops

The Workflow

Identify problems, communicate urgency, sell jobs.

Every inspection becomes a tracked, recoverable opportunity — even when the customer says no today.

01
Inspect
Tech runs a standardized digital inspection with photos and severity on mobile.
Mobile
02
Review & Price
Service advisor sets labor and parts in the web portal, builds the customer report.
Web
03
Send
Customer receives a photo-backed report by SMS or email; approves online.
Web
04
Recover
Declined items enter time-based follow-up. The system resurfaces them automatically.
Web

Platform

Inspect, sell, follow up — without leaving one screen.

Built around the way service operations actually run — technician on the floor, advisor at the desk, customer on their phone.

Standardized DVIs
Pass / fail / watch responses, voice-to-text notes, custom templates per vehicle type.
Photo evidence
Every recommendation backed by visual proof attached directly to findings.
Reviewer queue
Severity-grouped queue; the advisor decides what gets priced and what waits.
Customer reports
SMS and email delivery; customer reviews and approves on a hosted page.
Time-based follow-up
Configurable cadences resurface deferred work — automatically.
Operations reporting
Tech performance, response patterns, recovered revenue by week.

How deferred work compounds

Declined work isn't lost. It's deferred — until you forget.

A fifth-wheel rolls in for a brake inspection. The tech flags worn pads and an early-stage rotor. The customer approves the pads, defers the rotors at $640 — wants to wait until next season. Six months later that rotor job comes back as a $1,100 rotor-and-caliper bundle, because the deferred wear didn't sit still. One ticket. Multiply across a 50-unit week. Intertrak runs the follow-up loop that catches deferred work before it cascades — every photo-backed recommendation, every approve/defer/decline, every reminder timed to when the customer's actually thinking about it.

See the full workflow
Sample dashboard · recovered revenue trend
Illustrative view — your numbers will vary
DeclinedRecovered
Jan
Feb
Mar
Apr
May
Jun

The Customer Review Portal

Your customer doesn't sign a clipboard. They sign the report.

Every photo-backed recommendation lands on your customer's phone. They tap Approve, Defer, or Decline on each item — and the response comes straight back to you, timestamped, tied to the original photo.

  1. 1
    Inspection done
    Customer gets a text with a link.
  2. 2
    They open it on their phone
    Photos, severity, prices — all in one place.
  3. 3
    They tap Approve, Defer, or Decline
    Each item, item by item — no spreadsheet, no callback tag.

Approved goes on the work order. Deferred drops into your 30-day follow-up loop. Declined is out — but still on file.

Try Intertrak freeSee a sample report
9:41
Inspection Report · Apr 30
Hi Jennifer,
2022 Forest River Sunseeker · 14,820 mi
Front Brake Pads
2mm — replacement recommended
$340
✓ ApprovedAdded to work order
Cabin Air Filter
Heavy debris — performance concern
$72
Tire Tread (FL)
4/32" — monitor in 3,000 mi
$220
⏱ DeferredReminder set · 30 days
Approved total
$340
1 of 3 reviewed

Ready to stop losing revenue to forgotten findings?

Free for individual inspectors at inspect.intertrak.app — no credit card. Or talk to us about onboarding your team.

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